> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.lifesum.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I get help from Lykon with my purchase or my test results?

If you need assistance with your Lykon purchase or order, there are two convenient ways to get in contact:

1. **Support Request Form:**  

* Follow this link: [Lykon Support Request Form](https://support.lykon.com/hc/de/requests/new)    
* Fill out the required details and submit your request.

2. **Email Support:**   
    
* Write to them at: biomarkers@lifesum.com
* Include your order details and a description of the issue you're experiencing.

Their support team will respond to your inquiry as soon as possible to help resolve any issues or answer any questions you may have.