• Lifesum & Lykon

  Why are we promoting LYKON in our app? Lifesum, the world’s leading nutrition app, acquired Lykon in 2024, Germany’s number one biomarker-based personalised nutrition company. This acquisition allows Lifesum to integrate Lykon's advanced at-home biomarker testing capabilities with its existing nutrition expertise, providing users with a comprehensive, personalised wellness experience. What does this mean for Lifesum users? By partnering with Lykon, Lifesum users will now have accesSome readers

• I have cancelled my Lykon contract, how do I get my payments back?

  If you cancel your purchase contract, Lykon will refund the amount you have paid, with the exception of any shipping costs already incurred. The refund will be made within fourteen working days of receipt of your cancellation and will be processed via the original payment method, unless expressly agreed otherwise. If your order has already been dispatched to you, the refund will be made within 14 working days of the return arriving at our warehouse.Few readers

• What is the Metabolic DNA Test and what does it tell me?

  The Metabolic DNA Test is currently only sold via the Lifesum app to customers located in Sweden. What does the test tell me? In your personal results report, you will find out which metabolic type you are and learn more about your genetic predispositions in relation to weight development, yo-yo effect, risk factors, etc. You will also receive personalised nutrition and action recommendations to help you improve your well-being and achieve your health goals. Lykon's personalised nuFew readers

• How long does the evaluation take and when will I receive the results of my test?

  When you have purchased a DNA Test, either the Metabolic DNA Test via the Lifesum app or any other test directly via Lykon you will receive a Test ID with the test kit. Once your Test ID has been successfully linked to your user account, your health data will be sent to the relevant partner laboratory. Note that currently you can only purchase the Metabolic DNA Test via the Lifesum app if you are located in Sweden. This is also currently the only test that you can register in the Lifesum app ifFew readers

• How can I get help from Lykon with my purchase or my test results?

  If you need assistance with your Lykon purchase or order, there are two convenient ways to get in contact: Support Request Form: Follow this link: Lykon Support Request Form Fill out the required details and submit your request. Email Support: Write to them at: biomarkers@lifesum.com Include your order details and a description of the issue you're experiencing. Their support team will respond to your inquiryFew readers