Export & Share Data
How can I export my nutritional information?
If you want to export your nutritional data to either share with a nutritionist or simply enter it into your own document for your overview, there are two main options for you: The quickest and easiest way to export your nutritional data if you want to share it with a nutritionist, for example, is via our website. Here you get the option to, at any time, export your nutritional data from the past 7 days. This file includes: Food itemsPopularIs it possible to invite my PT, doctor, nutritionist to my account?
Currently, we do unfortunately not have any option for a PT, doctor, or nutritionist to login to your account and access your nutritional information. Instead you have the option share your data exported from your account. The quickest and easiest way to export your nutritional data if you want to share it with a nutritionist, for example, is via our website. Here you get the option to, at any time, export your nutritional data from the past 7 days.Few readers
Account Settings
How can I change the language in the app? - Android
The language of the Lifesum app on Android is based on the language chosen in your phone settings. Should you use a language we are currently not offering, the app language will be automatically set to English. If you have one of the latest Android OS updates installed you can set a specific App Language for each app. How to change the language setting for a specific app: On your device, open your Settings app. Tap System. Go to Languages & Input. Select thePopularHow can I change the language in the app? - iOS
The language of the app can be easily changed under Settings Account Settings Language. Currently we are supporting the following languages in the app: English Swedish Spanish French German Italian Danish Norwegian Russian Portuguese (Brazilian) Dutch Czech Finnish PolishSome readersAccount Deletion
Before deleting your account, please note that: Deleting your account does not cancel an active subscription. Follow these instructions to cancel your subscription first. Steps to Delete Your Account Open the app and go to the Profile page. Tap on Settings. Select Account Settings. Tap Delete Account. Carefully read the pop-up, then confirm by pressing Delete Account. If YFew readersLifesum Age Limit
Further, we encourage parents and legal guardians to monitor their children’s Internet use and to help us in enforcing our Privacy Policy by instructing their children to never provide any personal data through our Service without their permission. If you become aware that a child under the age of 13 has submitted personal data to us, please reach out to our support team. We are following the ChiFew readersChange Unit System
If you need to change the Unit System used in the app, please follow these steps: Go to Settings in the app. Locate Account Settings. Press Unit System. Choose the system that suits your needs best. Lifesum supports the following unit systems: Metric system Imperial system US system Australian system with kJFew readersI created my account with Apple Sign In and now I have a strange email connected to my account - iOS
One of the options you have when you first create your Lifesum account on an Apple device is to sign in with Apple Sign In. In this process, provided by Apple, you get to decide if you want to share your actual email that is connected to your Apple ID or if you want to use an anonymous email instead. If you choose to use your real email you should see the email connected to your Apple ID under your Account Settings in Lifesum. If you choose to use the anonymous email provided by Apple youFew readersHow can I manage push notifications on my device? - Android
In order to view or edit your notification settings, please go to your Settings and then to Notification Settings. There you can activate or deactivate the options by turning on or off the toggles.Few readersWhere can I find my Settings?
To get to the in app Settings, please click on the Profile icon in the top right corner of the screen in the Diary or Progress tab. Then, from your profile, click on the Gear icon in the top right corner. Here you will find the in app Settings.Few readersReset Password
Here is how you can reset the password to your Lifesum account if you have forgotten it. Depending on if you are logged into the app or not, there are two different options: If you do not have access to your account you need to request a reset link via email. Here is how: Open the Lifesum app. Press Log in. On the next screen, select the option "Forgot Password?". Locate the reset password link sent to the email address connected to your Lifesum account. If you are cerFew readersHow to Locate & Change your connected Email
You find your registered email address under Account Settings in the app. But unfortunately it is currently not possible to edit the email from here. If you would find that the email address that is currently connected is wrong or if you simply would like to connect a different email, there are two options: In order to change the connected email yourself, login to your account on our website and go to Change email. Reach out to our support team from the email currently connecteFew readersHow to log out from your account
If you want to log out from your Lifesum account, please follow these steps: Go to either the Diary or the Progress tab on the bottom of the app. Tap on the Profile icon in the top right corner. Then go to Settings by pressing the gear symbol in the same location. Scroll down to the end of the list you will see the button Log out.Few readersDark mode - iOS
Dark mode is available in Lifesum and reflects the general setting you have on your device. In order to use dark mode in Lifesum you need to have that activated on your device.Few readersHow can I manage push notifications on my phone? - iOS
In order to view or edit your notification settings, please go to your Settings and then to Notification Settings. There you can activate/deactivate the options in question turning the toggle on or off. Calendar reminders: In order to remove these, please remove them manually from your phone calendar. The removal cannot be steered from our settings. In order to allow push notifications on your device outside the app: Make sure that your iPhone settings allow push nFew readersHow to Unsubscribe/Resubscribe to our marketing emails
If you wish to unsubscribe from our marketing emails, there are two simple ways to do so: Option 1: Unsubscribe via Email Open the last email you received from us. Scroll to the bottom of the email. Click on the link that reads "Unsubscribe from email communications." Option 2: Unsubscribe via the App Open the app on your device. Go to your Profile. Navigate to Settings. Select Account Settings. Click on "Unsubscribe from marketing." How to Resubscribe toFew readers
Profile Settings
How can I change my Daily Calorie Goal?
Adjust Calories Manually adjust your daily calorie goal. Here is how: Press Adjust calories and enter your preferred value. Save the new number by tapping on Save. You also have the option to Reset to Default, this allows you to reset the calorie goal from the goal you set so that you get back to the calorie goal suggested by Lifesum. This feature can be used by freemium users as well. Are there any limitations when editing your calorie goal? Yes, in order to preveFew readersActivity Level
Your Activity Level helps determining your recommended Daily Calorie Goal and can be accessed under Personal Details in your Profile. This is how it works: How can I find and edit my Activity Level? Your Activity Level is located under your Profile and then under Personal Details. In order to change your Activity Level, press your current activity level and select one of the options. What does the different Activity Level options mean? The different options refers to howFew readersHow to Change Your Weight in the Lifesum App
You can update your weight in several ways in the Lifesum app. Here is how: You can add a weekly weight tracker to your Diary so you’re reminded to update your weight regularly. iOS Go to your Profile (tap the profile icon in the top-right corner on the Diary or Progress tab). Select Settings → Diary Settings → Weekly Weight Update. Turn the feature On using the toggle. Choose the day of the week you want toFew readersHow can I edit my Profile & Health Goal? - Android
When you create your Lifesum account you select an overall Health Goal, this is either Loose Weight, Maintain Weight or Gain Weight. If you at a later stage want to change your overall goal or any preferences related to your goal, you can do so under your Profile. Here is what you can do: How do I locate my Profile in the app? Go to the Progress/Diary tab. Click on the Profile icon up in the top right corner. Under your Profile you get a basic overvieFew readersHow can I adjust the split of my Macronutrients?
Adjust macronutrients Manually adjust your daily macro distribution. Here is how: Here you can adjust the distribution of your calorie intake between Carbohydrates, Fat and Protein. By moving the slider or by pressing "-" and "+" next to each macro you can change how you want the distribution. When you have selected the values you want, press Save Settings and you are good to go. While you are free to set each macro to whatever you want, it must all still add up to 100% of your dailyFew readersHow can I edit my Profile & Health Goal? - iOS
When you create your Lifesum account you select an overall Health Goal, this is either Loose Weight, Maintain Weight or Gain Weight. If you at a later stage want to change your overall goal or any preferences related to your goal, you can do so under your Profile. Here is what you can do: How do I locate my Profile in the app? Go to the Progress/Diary tab. Click on the Profile icon up in the top right corner. Under your Profile you get a basic overvieFew readers
Privacy & Data Consent
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