Q: How to Fix Errors in Food Items in the Food Database

Have you found an error in a food item in our database?** Here is how you can solve the issue: <ol> <li>Create your own version**:</li> </ol> <ul> <li>If you are a premium user you also have the alternative to create your own version of this food item under Progress -&gt; Favorites.</li> </ul> <ol> <li>Report the food item**:</li> </ol> <ul> <li>If you find a food item in the app that you find contains the wrong nutritional information you can report it in the app using the "Report" button in order to have it looked at.</li> </ul> <ol> <li>Notify Support**:</li> </ol> <ul> <li>You could also reach out to us with a screenshot of the item in the app as well as the correct nutritional information. If you do have access to the products barcode please do also provide a picture of it.</li> </ul> || Note that this does not work for food items located using the Multimodal Tracking (AI search) feature.

Question 1

How to Fix Errors in Food Items in the Food Database

Accepted Answer

Have you found an error in a food item in our database?** Here is how you can solve the issue:

Create your own version**:

If you are a premium user you also have the alternative to create your own version of this food item under Progress -> Favorites.

Report the food item**:

If you find a food item in the app that you find contains the wrong nutritional information you can report it in the app using the "Report" button in order to have it looked at.

Notify Support**:

You could also reach out to us with a screenshot of the item in the app as well as the correct nutritional information. If you do have access to the products barcode please do also provide a picture of it.

|| Note that this does not work for food items located using the Multimodal Tracking (AI search) feature.

Question 2

Why can't I read the full notification on my lock screen? - Android

Accepted Answer

On an Android device, notifications appear in the lock screen of your phone. When you click on it it will not open the notification but bring you directly to the app.

If the text on the notification is longer than the text window Android is providing, you will only see parts of it in the preview. There are ways around this issue:

In order *to read the whole notification* on the locked screen, please tap on the text with your finger and then pull it slightly down. You will then be able to read the complete text.
In order to be able to read it (again) after the screen has been unlocked, please go to the message center at the top of your phone's screen. There, tap on the text and slightly pull it down to read the whole text.

Question 3

Lifesum Standard

Accepted Answer

Lifesum Standard is our most balanced program and it is the default program that your account is set to when you first create your Lifesum account.

*What does the Lifesum Standard program do for me?*

There's nothing wrong with being a little traditional when it comes to staying in shape. Here's an old-school, fuss-free program for you. The Lifesum Standard program has a macronutrient intake according to the government recommendations. A plan that advocates a great and varied intake of fruits, vegetables, whole-grain options, and healthy fat sources (such as fatty fish, nuts, and seeds).

Follow the rating in the app to keep a balance between what to eat more of and what to eat less of. Once you get into it you will be able to use it as a sustainable program for the rest of your life!

Don't eat below calorie goal, Don't forget to track what you drink.

Consider all of this as a general guideline, not something that is written in stone. The plan can be adjusted to your individual needs and preferences.

*Recommended foods:*

Grains (i.e. oats, buckwheat, barley, quinoa, kernel)
Legumes (i.e. lentils, black beans, kidney beans, chickpeas)
Vegetables (i.e. broccoli, cauliflower, mushrooms, kale, tomatoes, cabbage, pease, avocado, brussels)
Root vegetables (i.e. potato, sweet potato, beetroot, parsnip)
Berries (i.e. strawberries, blueberries, raspberries, cloudberries)
Fruits (i.e. pear, apple, banana, mango, orange, plum)
Oils (i.e.

Question 4

Potassium

Accepted Answer

What is it?

Potassium is an essential mineral and electrolyte that helps your body maintain fluid balance, nerve function, and muscle contractions, including those of the heart.

Why is it needed, and how much do we need?

Potassium plays a key role in regulating blood pressure, balancing electrolytes, and supporting proper nerve and muscle function. The recommended daily intake is around 2,500–3,400 mg, depending on age, sex, and health conditions.

What happens if you eat too much?

Excessive potassium, typically from supplements or certain medications, can lead to a condition called hyperkalemia, which may cause muscle weakness, irregular heartbeat, or, in severe cases, heart problems. Healthy kidneys usually manage potassium levels well, so high potassium intake from food is rarely a concern for most people.

What happens if you eat too little?

Too little potassium, known as hypokalemia, can cause muscle cramps, weakness, fatigue, and in severe cases, irregular heartbeats. Low potassium intake may also increase blood pressure and the risk of kidney stones.

What foods are rich in potassium?

Foods naturally rich in potassium include:

Bananas
Oranges and orange juice
Potatoes
Tomatoes and tomato-based products
Leafy greens (like spinach and kale)
Beans and lentils
Nuts and seeds
Dairy products (like milk and yogurt)

For more detailed information, visit the [NIH Potassium Fact Sheet](https://ods.od.nih.gov/fac

Question 5

Why am I unable to download the latest version from the App Store / Play Store?

Accepted Answer

Due to technical reasons, we have stopped supporting any OS version older than:

iPhone: iOS 14

Android: 9.3.0

That means that in order to be able to download the latest version from the App Store or Play Store your device needs to be updated to at least the versions mentioned above.

||| For the best user experience, we generally recommend having your device updated to the latest OS as well as App Version.

Question 6

How can I edit my Profile & Health Goal? - Android

Accepted Answer

When you create your Lifesum account you select an overall Health Goal, this is either Loose Weight, Maintain Weight or Gain Weight. If you at a later stage want to change your overall goal or any preferences related to your goal, you can do so under your Profile. Here is what you can do:

**How do I locate my Profile in the app? **

Go to the Progress/Diary tab.
Click on the Profile icon up in the top right corner.

Under your Profile you get a basic overview of your account, you can see your current weight, your current health goal and if you have an active Program/Meal Plan.

You also get access to a number of settings that makes the app tailored to your specific needs. You can read more about each section below:

Personal Details

The following tasks can be performed under Personal Details:

Change my overall Health Goal:

Go to Change Goal.
Follow the instructions.

Change my registered height:

Press Height.
Enter your new value.
Press Save.

Change my registered date of birth:

Press Date of birth.
Enter the correct date.
Press Save.

**Change my registered gender in the app: **

Press Gender.
Select either Female or Male. - Note
Press Save changes.

__Note - The reason why we currently only have two options available is due to our current calculation of daily energy requirements. We

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