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Artiklar om:Account & App Settings
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Kategorier

  • Programs & Meal Plans
  • Subscriptions & Purchases
  • Account & App Settings
  • Lykon & Lifesum
  • Nutrition
  • Troubleshooting
  • Progress & Statistics
  • Life Score™ & Meal Ratings
  • What is new?
  • Exercise & Sleep Tracking
  • Food Tracking
  • How to Locate & Change your connected Email
    You find your registered email address under *Account Settings* in the app. But unfortunately it is currently not possible to edit the email from here. If you would find that the email address that is currently connected is wrong or if you simply would like to connect a different email, there are two options: In order to change the connected email yourself, login to your account on our website and go to *Change email*. Reach out to our support team from the email curFå läsare
  • How can I export my nutritional information?
    If you want to export your nutritional data to either share with a nutritionist or simply enter it into your own document for your overview, there are two main options for you: The quickest and easiest way to export your nutritional data if you want to share it with a nutritionist, for example, is via our website. Here you get the option to, at any time, export your nutritional data from the past 7 days. This file includes: Food iteFå läsare
  • Is it possible to invite my PT, doctor, nutritionist to my account?
    Currently, we do unfortunately not have any option for a PT, doctor, or nutritionist to login to your account and access your nutritional information. Instead you have the option share your data exported from your account. The quickest and easiest way to export your nutritional data if you want to share it with a nutritionist, for example, is via our website. Here you get the option to, at any time, export your nutritional data from the past 7 days.Få läsare
  • Where can I find my Settings?
    To get to the in app *Settings,* please click on the *Profile icon* in the top right corner of the screen in the *Diary* or *Progress* tab. Then, from your profile, click on the *Gear* icon in the top right corner. Here you will find the in app *Settings.*Få läsare
  • How can I manage push notifications on my phone? - iOS
    In order to view or edit your notification settings, please go to your *Settings* and then to *Notification* *Settings*. There you can activate/deactivate the options in question turning the toggle on or off. *Calendar reminders:* In order to remove these, please remove them manually from your phone calendar. The removal cannot be steered from our settings. *In order to allow push notifications on your device outside the app:* Make surFå läsare
  • How can I change my Daily Calorie Goal?
    Adjust Calories Manually adjust your daily calorie goal. Here is how: Press *Adjust calories* and enter your preferred value. Save the new number by tapping on *Save*. You also have the option to Reset to Default, this allows you to reset the calorie goal from the goal you set so that you get back to the calorie goal suggested by Lifesum. This feature can be used by freemium users as well. Are there any limitations when editing your calorie goal? Yes,Få läsare
  • Reset Account Data
    If you want to start over on a clean slate, you have the option to reset your data. Here is how it works: How do I locate this feature? The option to reset your data can be found under your Settings. From there, choose Account Settings and at the bottom of the page you will find the Reset data button. How does the Reset Data button work? Clicking this button will erase all previously tracked data from your Diary. But it will not delete any iFå läsare
  • How to log out from your account
    If you want to log out from your Lifesum account, please follow these steps: Go to either the *Diary* or the *Progress tab* on the bottom of the app. Tap on the *Profile icon* in the top right corner. Then go to *Settings* by pressing the *gear symbol* in the same location. Scroll down to the end of the list you will see the button *Log out*.Få läsare
  • How can I manage push notifications on my device? - Android
    In order to view or edit your notification settings, please go to your Settings and then to Notification Settings. There you can activate or deactivate the options by turning on or off the toggles.Få läsare
  • How can I edit my Profile & Health Goal? - Android
    When you create your Lifesum account you select an overall Health Goal, this is either Loose Weight, Maintain Weight or Gain Weight. If you at a later stage want to change your overall goal or any preferences related to your goal, you can do so under your Profile. Here is what you can do: How do I locate my Profile in the app? Go to the Progress/Diary tab. Click on the Profile icon up in the top right corner. Under your ProfiFå läsare
  • Change Unit System
    If you need to change the Unit System used in the app, please follow these steps: Go to Settings in the app. Locate Account Settings. Press Unit System. Choose the system that suits your needs best. Lifesum supports the following unit systems: Metric system Imperial system US system Australian system with kJFå läsare
  • Dark mode - iOS
    Dark mode is available in Lifesum and reflects the general setting you have on your device. In order to use dark mode in Lifesum you need to have that activated on your device.Få läsare
  • How to Change Your Weight in the Lifesum App
    You can update your weight in several ways in the Lifesum app. Here’s how: From the Diary You can add a *weekly weight tracker* to your Diary so you’re reminded to update your weight regularly. iOS Go to your *Profile* (tap the profile icon in the top-right corner on the Diary or Progress tab). Select *Settings* → *Diary Settings* → *Weekly Weight Update*. Turn the feature *On* using the toggle. Choose the *Få läsare
  • Activity Level
    Your Activity Level helps determining your recommended Daily Calorie Goal and can be accessed under Personal Details in your Profile. This is how it works: How can I find and edit my Activity Level? Your Activity Level is located under your Profile and then under Personal Details. In order to change your Activity Level, press your current activity level and select one of the options. What does the different Activity Level options mean? The different options refeFå läsare
  • Lifesum Age Limit
    *If you are under the age of 13, you are not allowed to submit any personal data through our Services.* Further, we encourage parents and legal guardians to monitor their children’s Internet use and to help us in enforcing our Privacy Policy by instructing their children to never provide any personal data through our Service without their permission. If you become aware that a child under the age of 13 has submitted personal data to us, please reach out to us with further detailsFå läsare
  • I created my account with Apple Sign In and now I have a strange email connected to my account - iOS
    One of the options you have when you first create your Lifesum account on an Apple device is to sign in with Apple Sign In. In this process, provided by Apple, you get to decide if you want to share your actual email that is connected to your Apple ID or if you want to use an anonymous email instead. If you choose to use your real email you should see the email connected to your Apple ID under your Account Settings in Lifesum. If you choose to use the anonymous email provided by Apple you wFå läsare
  • How can I edit my Profile & Health Goal? - iOS
    When you create your Lifesum account you select an overall Health Goal, this is either *Loose Weight, *Maintain Weight or *Gain Weight. If you at a later stage want to change your overall goal or any preferences related to your goal, you can do so under your *Profile. Here is what you can do: How do I locate my Profile in the app? Go to the *Progress/Diary* tab. Click on the *Profile icon* up in the top right corner.Få läsare
  • Reset Password
    Here is how you can reset the password to your Lifesum account if you have forgotten it. Depending on if you are logged into the app or not, there are two different options: If you do not have access to your account you need to request a reset link via email. Here is how: Open the Lifesum app. Press *Log in*. On the next screen, select the option "*Forgot Password?".* Locate the reset password link sent to the email address connected to your Lifesum accountFå läsare
  • How to Unsubscribe/Resubscribe to our marketing emails
    If you wish to unsubscribe from our marketing emails, there are two simple ways to do so: Option 1: Unsubscribe via Email Open the last email you received from us. Scroll to the bottom of the email. Click on the link that reads "Unsubscribe from email communications." Option 2: Unsubscribe via the App Open the app on your device. Go to your Profile. Navigate to Settings. Select Account Settings. Click on "Unsubscribe from marketing." How to Resubscribe toFå läsare
  • Account Deletion
    Before deleting your account, please note that: Deleting your account does not cancel an active subscription. Follow these instructions to cancel your subscription first. Steps to Delete Your Account Open the app and go to the *Profile* page. Tap on *Settings*. Select *Account Settings*. Tap *Delete Account*. Carefully read the pop-up, then confirm by pressingFå läsare
  • Why am I seeing a pop-up about data consents in the app?
    All users will receive a pop-up in the app explaining that they need to approve how we use their data. This message is displayed to both Freemium and Premium users, but it is only relevant for Freemium users. *How can I deny all Data Consents?* Go to Account Settings -Data Consents and press "Deny All". This will remove all previously given consents. *What changes can I make under Account Settings?* Under Account Settings, you will find a new toggle called “Data ConseFå läsare
  • How can I adjust the split of my Macronutrients?
    Adjust macronutrients Manually adjust your daily macro distribution. Here is how: Here you can adjust the distribution of your calorie intake between Carbohydrates, Fat and Protein. By moving the slider or by pressing "-" and "+" next to each macro you can change how you want the distribution. When you have selected the values you want, press *Save Settings* and you are good to go. While you are free to set each macro to whatever you want, it must all still add up to 100% of youFå läsare
  • How can I change the language in the app? - iOS
    The language of the app can be easily changed under *Settings* *Account Settings* *Language.* *Currently we are supporting the following languages in the app:* English Swedish Spanish French German Italian Danish Norwegian Russian Portuguese (Brazilian) DutchFå läsare
  • How can I change the language in the app? - Android
    The language of the Lifesum app on Android is based on the language chosen in your phone settings. Should you use a language we are currently not offering, the app language will be automatically set to English. If you have one of the latest Android OS updates installed you can set a specific App Language for each app. How to change the language setting for a specific app: On your device, open your Settings app. Tap System. Go to *Languages & Input.Få läsare

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